However, when locking COVID-19 transfers online sales, Walmart found that employees who collect online shipping from store shelves can also collect inventory data. Now, Walmart plans to use those people to monitor levels and placements, essentially making the robots superfluous (and proving that travel is fair). On top of that, CEO John Furner is concerned about how shoppers can react to and interact with robots in stores.
For example, the robot still has room in stores that have Roomba-like floor scrubbers. And while the inventory robots were unsuccessful, the company says the test is still worth it. “We have learned a lot about how technology can help associates, make work easier and deliver a better customer experience,”; a spokesperson told us. WSJ.