It seems every Pixel phone release comes with reports of some sort of hardware complaint, and this year the primary concern about the Pixel 5 is the panel gap that exists between the display and the body. Most modern phones are constructed by gluing the screen to the body and normally, this is an extremely tight bond, with no visible gaps. Most phones offer some water resistance, and tight alignment between parts is a requirement of that feature.
Early Pixel 5 owners were worried when their phone came out with a relatively large gap between the body and the screen. On our review unit (review coming soon), the gap is large enough to plug a nail in, but some online images show that the gap looks like a much larger void and even gaps Lice do not surround the perimeter of the phone, suggesting some weaknesses are giving away. The main trouble spot seems to be around the corner of the phone, which also houses the front camera. There are also photos that show dust beginning to accumulate in the void, looking pretty coarse. For a phone that is supposed to have an IP68 rating for dust and water resistance, it looks like the first devices have experienced some quality control issues.
Responding to more than 500 “trending” replies on the official Pixel Community forum, a Google spokesperson said the company has investigated the issue and everything is fine.
We had the opportunity to investigate the units from the customer and combined with our quality control data from the factory, we were able to confirm that the change in the gap between the body and the monitor Is a normal part of the Pixel 5’s design. Doesn’t affect your device’s water and dust resistance or functionality. We will work with customers on an individual basis to address any concerns they may have.
You can expect an official statement to say something like “the gap is a normal part of the design”, but this statement even calls out “variation” in the blanks, meaning Google is say uneven panel gaps are a normal part of phone design. If that’s actually true and Google isn’t just covering up the poor quality control, it looks like a bad design. The change in distance that is normal seems especially odd with reports from some users claiming that with a little pressure, the gap will narrow.
We saw a crack of the Pixel 5 and the structure of the phone had the odd inclusion of five clips around the perimeter of the display panel, along with “lots of glue”. These clips are not the usual means of building smartphones, and it’s unclear why Google decided to include them with glue.
For those worried about the Pixel 5s’s water resistance, we wouldn’t recommend testing it out. Even if the manufacturer claims your phone is water resistant, water damage is still not under the official warranty, so don’t expect Google or any other manufacturers to be behind their claims. . If your monitor crevice accumulates dirt, I guess so, clean it up with a toothbrush.
List photos by Antonio Velkov