- Google has confirmed that the blank spaces on the Pixel 5’s screen are part of the phone’s design.
- Owners are concerned that the perceived gaps between the monitor and the camera body is a defect.
- The company also asserts that the openings do not affect the Pixel 5’s water and dust resistance.
Shortly after the Google Pixel 5 launched last month, buyers joined online forums over concerns about possible design flaws – detected gaps between the screen and the phone’s body. Now, the company has finally addressed these concerns.
According to a community representative on official Pixel forums, the flaws are not design flaws or poor workmanship, but rather a part of the phone’s design.
“We had the opportunity to investigate the unit from the customer and combined with our quality control data from the factory, we were able to confirm that there was a change in the gap between the machine body and the screen. Image is a normal part of the Pixel 5’s design, ”said the representative.
That’s a particularly odd statement when multiple users on the same forum thread report gaps in different places and in different sizes. There’s a noticeable gap in not all phones. Our Pixel 5 review device is one such example.
However, the update claims that the void “does not affect water and dust resistance or functionality” of the phone. This means users can still count on the phone’s IP68 rating.
However, it is not clear why the gap exists. That could be the method used to fix the screen’s glass to the rest of the phone frame. Even if it’s not a quality control issue, it’s still a cluttered, unsightly feature of the company’s flagship.
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