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Cannot repair iPhone 12 camera with Apple’s exclusive tool



iFixit realizes that it is not possible to repair or replace the iPhone 12 camera without access to Apple’s proprietary tool, which is intended only for company-authorized technicians.

The company says this appears to prevent home repair, as well as third-party companies that do not have access to online software tools …

iFixit discovered a problem when trying to swap the iPhone 12 camera module between phones. Its suspicions were later confirmed by Apple documentation.

After thorough testing, comparing notes to multiple repair technicians, and reviewing leaked Apple training materials, we found that the iPhone 1

2’s camera was completely unreliable. swap between iPhones.

This latest bug, along with signs from Apple’s repair instructions, makes it ever clearer: Apple, by design or negligence, or both, is causing iPhone repairs to come. so it is extremely difficult without their consent. This could be a bug that Apple eventually fixed. There is even a precedent for iPhone parts that malfunction when swapping between phones.

But it is also possible that Apple is planning to block all unauthorized iPhone camera and screen repairs. Apple’s internal training guide tells authorized technicians that, starting with 12 and its variants, they will need to run the Cloud-linked System Configuration app, exclusively by Apple to repair all cameras and screens.

YouTuber Taylor Dixon also found the same thing.

The iPhone 12’s camera, when transferred to another iPhone 12, appears to work on launch, but fails miserably in actual use. It refuses to switch to the ultra-wide camera, responds only to certain camera modes, and sometimes hangs and is completely unresponsive.

The issue has been confirmed by an Apple training manual, which informs technicians they will need to run Apple’s proprietary, cloud-linked System Configuration app to perform repairs or replace camera. This is a new requirement for the iPhone 12.

Although the document says that this tool is also needed for screen repair, iFixit says that it’s only partially true – the replacement screen works, but you’ll get a warning that it might not be the primary firm (though it is).

The same problem has happened before with Touch ID and Face ID, as these modules are linked with the Secure Enclave chip. It’s unclear why the rear camera modules need to be verified in the same way, and could seem to add to the controversy surrounding Apple’s attitude towards repair rights.

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