Apple One includes an option to help users manage multiple Apple IDs for iCloud storage, but doesn’t address the long-term issues and add to confusion.
Some Apple users have different Apple IDs for their iCloud accounts and subscriptions to App Store and Services. That’s because Apple’s cloud-based services and its iTunes-related subscriptions were initially separate.
Back in September, Apple employee Chris Espinosa said that Apple One “manages” situations like this. Since the bundled service launched on Friday, it looks like it has mitigated the problem but not resolved.
During the Apple One sign up process, users will be prompted with the option to combine their bundled Apple One storage with the Apple ID they currently use for iCloud. That means users will get the storage that comes with the Apple One on their iCloud Apple ID, and the original iCloud storage plan will be canceled (though their data will remain intact). Other bundled Apple One services will be associated with the user’s primary iTunes / App Store ID.
Of course, this solution doesn’t involve merging or merging accounts. It only fixes the problem of having separate Apple IDs for iCloud, App Store, and iTunes.
Users are also given the option of keeping their Apple One iCloud storage linked to their primary iTunes and App Store accounts. In these cases, the storage for each account is handled separately.
At least one Twitter user said they chose to use an iTunes / App Store account for the included Apple One storage. When they do, it automatically deactivates their iCloud Apple ID storage plan. All the data in that storage is then reported to be displayed on their Apple One account.
I have the same. When I choose to switch to Apple One’s iCloud storage, it automatically deactivates my iCloud account storage plan and all the data I have in that storage is only visible on the iCloud storage of my Apple One account. I.
– Phil Kehoe (@ orazio1227) October 30, 2020
AppleInsider cannot verify if this is prevalent and cannot reproduce it on its own. It could be as simple as a case of a user’s device uploading their data to iCloud under the new bundle instead of transferring actual data from one Apple ID to another.
While the options here will help users with multiple Apple IDs to actually sign up for the service, it’s far from the easy merging or merging of accounts the user requested.
Update: Since the publication of this article, AppleInsider was able to confirm through sources inside Apple that merging two separate Apple IDs was still not possible.