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Apple confirms the sound problem, which will fix it for free



A man displays AirPods Pro at an Apple store on Nanjing Road on October 30, 2019 in Shanghai, China. Apple’s new AirPods Pro with active noise cancellation go on sale October 30 in China.

Vuong Cuong | VCG | beautiful images

On Friday, Apple said it would replace the AirPods Pro with sound problems.

These include increased static or buzzing sound in noisy environments and issues with active noise cancellation.

Apple said the AirPod Pro produced after October 2020 had no problems.

Owners of the problem can contact Apple online or make an appointment at the Apple store to have a free AirPods Pro replacement. Only devices confirmed to be problematic should be replaced.

Replacements apply only to buds, not charging covers. Apple does not provide a similar program for other AirPod models.

Users reported cracking issues with AirPod Pros earlier this year. In May, Apple issued a support document on its website with troubleshooting tips. It has been replacing the units under warranty.

Apple̵

7;s AirPods are a popular line of wireless headphones. Apple doesn’t break down revenue from the AirPods, but it reported $ 7.8 billion in revenue from other products in the quarter ended September, including the AirPods along with other headphones and the Apple Watch.


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